About me

I am Abhay Juneja, MA (Instructional/Educational Technology) from Concordia University, Montreal, Quebec. My experience encompasses instructional design, human performance technology, gamified learning, eLearning design and development, research, and implementing adult learning principles, with a strong focus on the ADDIE framework.

In 2023-2024, I gained hands-on experience as an Instructional designer at Coveo Solutions Inc., which gave me insight into the field within a corporate setting in Canada. 

This portfolio showcases both academic and professional projects, some of which include case studies to maintain confidentiality. Feel free to explore my work and reach out via the contact form or book a one-to-one meeting if you would like to connect or discuss potential projects.

Professional Journey (Timeline)

October 2024 - Present
L&D Consultant (Team Lead)
Bank of America

As an L&D Team Lead at tech center, Toronto, I lead a team of two technical enablement managers. It is a creative unit where I have delivered hybrid trainings on various topics such as, change management (tools), platform walkthroughts; Created compliance trainings (such as AI governance); And worked with SMEs from four different timezones to create highly effective training material.

May 2023 - July 2024
Instructional Designer
Coveo Inc., Montreal, CA

At Coveo, I designed self-paced learning modules that simplified complex AI and machine-learning concepts for internal customer-facing teams. I worked with SMEs to translate technical product knowledge into practical, scenario-based training. I supported the full cycle from needs analysis to design, development, and feedback integration.

June 2020 - Aug 2022
Learning Experience Designer
Bright School Online (BSO), SG

At Bright School Online, I designed and facilitated training for teachers and educators who supported K–12 learners in a virtual environment. I created digital lesson guides, teaching resources, and practical demonstrations that helped instructors deliver engaging online learning. I also refined materials based on educator feedback and classroom challenges to improve teaching effectiveness.

March 2019 - May 2020
Learning Experience Designer
Edumust (NGO), IN

At EduMust, I designed and facilitated training programs for volunteers and pre-service educators who worked with students in public funded schools. I created structured learning activities, teaching guides, and support materials that helped adults deliver effective ESL, digital literacy, and well-being sessions for a variety of learners. I also collaborated with partner colleges and community teams to align training with on-ground needs and improve the quality of classroom support.

Mar 2019 - Nov 2019
Instructor and Curriculum Designer
Haji Public School, IN

At Haji Public School, I developed and delivered training for teachers working with K–10 students in a rural setting with limited resources. I created simple, adaptable instructional materials and model lessons that helped educators strengthen their teaching practice. I worked closely with teachers to understand classroom realities and tailor learning support accordingly.

Feb 2017-Jan 2018
Software Developer in Test
Lendingkart Pvt. Ltd., IN

Before joining the field of education, I was working full time as a software tester. This was my last out of three experiences in IT/software roles.

In this role, I learnt software test autation, deployment, debugging and many advanced technical tools that help me event today as an ID.

Sep 2015-Jan 2017
QA Engineer
PayU Payments Pvt. Ltd., IN

During this experience, I learnt working with advanced automation and deployment tools. I experienced working with all stakeholders including developers and product managers as well.

Jan 2013 - Sep 2015
Software Tester
Coforge (then NIIT Technologies), IN

I started my career as a software engineer, and gradually transitioned into a software tester here. Since this was my first experience working in an MNC, I learnt working around processes, onsite clients and a highly structured work environment.

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